Refund Policy

Important: All products available on ROMWALA.COM are digital in nature. Please read this policy carefully before making any purchase.

1. General Policy

ROMWALA.COM provides digital products such as firmware files, mobile software tools, and technical resources. Due to the nature of digital content, all sales are considered final once the product is delivered or accessed.

2. No Refund After Delivery

Once a file has been downloaded, accessed, or delivered successfully, we do not offer refunds, cancellations, or exchanges. This is because digital products cannot be returned or revoked after access.

3. Eligible Refund Conditions

Refunds may only be considered under the following situations:

Duplicate payment made by mistake
Payment deducted but product not delivered
Technical issue from our side preventing access

In such cases, users must contact support within a reasonable time with proper proof of payment.

4. Non-Refundable Cases

Refunds will NOT be provided in the following situations:

Wrong file selected or downloaded by user
Lack of technical knowledge to use the product
Device incompatibility issues
Change of mind after purchase

5. User Responsibility

It is the user's responsibility to verify file compatibility, device model, and requirements before making any purchase. We strongly recommend reading product descriptions carefully.

6. Support Assistance

If you face any issue while using our files or services, our support team will assist you to the best of our ability. However, support does not guarantee eligibility for a refund.

7. Policy Updates

ROMWALA.COM reserves the right to modify or update this Refund Policy at any time without prior notice. Continued use of the website implies acceptance of the latest policy.