Refund Policy

1. Digital Product Policy

ROMWALA.COM provides digital content such as firmware files, mobile repair tools, and technical resources. Once a product is delivered or accessed, it cannot be returned, therefore most purchases are considered final.

2. Refund Eligibility

Refunds are only applicable under specific conditions where service delivery fails from our side:

• Product not delivered after successful payment
• Download link is invalid or permanently not working
• Server-related issues preventing access for a long duration
• Duplicate or accidental multiple payment

3. Non-Refundable Situations

Refund requests will not be accepted in the following cases:

• Incorrect file selection by the user
• Lack of technical knowledge to use the product
• Compatibility issues with device or software
• Change of mind after purchase

4. User Responsibility

Users are advised to carefully check file details, device compatibility, and requirements before purchasing. Proper understanding of the product is the buyer's responsibility.

5. Refund Request Process

If you face a valid issue, you can contact our support team with complete details and payment proof. Our team will verify the request and take appropriate action.

6. Policy Updates

ROMWALA.COM reserves the right to modify this policy at any time. Continued use of our services indicates acceptance of the latest terms.